Perfectly located near Tunjungan Plaza Mall in the Surabaya, Indonesia city center, JW Marriott Hotel Surabaya is a luxurious, 5-star hotel in Surabaya City for business and family vacations in a vibrant destination. Experience the height of 5-star luxury in one of our 407 beautifully hotel-appointed rooms, including 22 extended-stay apartments. Stay in the heart of Surabaya’s shopping and business district, minutes from Suramadu Bridge, the House of Sampoerna, Tugu Pahlawan, and Sanggar Agung Temple. Savor delectable Japanese, Chinese, and Indonesian cuisines and the city’s newest steakhouse in our four distinctive restaurants. Gather in versatile meeting and event space with custom catering and expert planning. Family-friendly features at our Surabaya hotel include a pool with panoramic views and the JW Terrace by the Pool venue for movie nights. With ample self-parking and a 24-hour gym and massage service, JW Marriott Hotel Surabaya provides comfort, relaxation, and style for your visit to Indonesia.
included amenities ()
6 Restaurants
Gift Shop
Convenience Store
Outdoor Pool
Digital Check In
Meeting Space
Hair salon
Spa
Fitness Center
Complimentary
On-Site Laundry
Free Wifi
Free for Marriott Bonvoy Members
In Room Kitchen
Kitchenette
Valet Dry Cleaning
Same Day Dry Cleaning
Room Service
Wake-Up Calls
Turndown Service
Service Request
Daily Housekeeping
Kids Club
Complimentary
Private Spaces Designated in Spa and Wellness Areas
Billiards/Snooker
Pets Not Allowed
Complimentary On-Site Parking
Valet
Daily: Rp100000.00
Uppercut Steakhouse offers a delightful menu featuring a variety of fine-quality meats, including dry-aged beef, along with delicious side dishes and non-beef selections, using the freshest ingredients. Enjoy fine dining at this restaurant in Surabaya.
Timeless Cantonese flavors and hand-crafted Dimsum, perfect for a family feast.
Perfect for savoring specialty coffee, refreshing mocktails, classic cocktails, wines by the glass, delightful light bites, and soothing live music each evening.
Imari, our Japanese restaurant in Surabaya, features a casually refined ambiance, as well as a sushi bar, teppan-style cooking, and fresh grilled seafood and meat, all within steps of your room at JW Marriott Hotel Surabaya.
Savor the flavors of nusantara and best international menu—served daily from breakfast to dinner in the heart of Surabaya.
Spa
Nurture your body and soul with our relaxing yoga retreats. Experience serenity and wellness in our luxurious sanctuary
Club
A cheerful escape for kids! Our Family Kids Club offers a safe and fun-filled playground
Swimming
JW Marriott Hotel Surabaya
Jalan Embong Malang 85-89, Surabaya, Indonesia, 60261
On-Property
Private Car Service
Limousine/Van Service
Nearby
Bus Station
PURABAYA Bus StationSubway Station
Gubeng Train Station
Train Station
Awards
Accepts: Cash, Credit Cards
Contactless mobile payments
24-hour Front Desk
Concierge desk service
Property has elevators
Languages spoken by staff:
English, Indonesian, Bahasa-Language, Melayu-Language, Mandarin, Japanese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-545-8888 . Click here to see accessible rooms types at this hotel.
Accessible on-site parking
Property has elevators
Van Accessible on-site parking
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Carbon Footprint: 43.87 kg per room night
Water Footprint: 908.71 liters per room night
Guest Room Recycling
The check-in time at JW Marriott Hotel Surabaya is 2:00 pm and the check-out time is 12:00 pm.
The pet policy at JW Marriott Hotel Surabaya is:
Pets Not Allowed
The parking options at JW Marriott Hotel Surabaya are:
The property amenities at JW Marriott Hotel Surabaya are:
Yes, JW Marriott Hotel Surabaya has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your JW Marriott Hotel Surabaya booking.
The closest airport near JW Marriott Hotel Surabaya is Surabaya Juanda International Airport (SUB). SUB is located approximately 35.0 KM from the hotel.
Yes, JW Marriott Hotel Surabaya has an airport shuttle to Surabaya Juanda International Airport (SUB).
No, JW Marriott Hotel Surabaya does not have electric vehicle charging stations.
