Doorman

For more than three decades, guests arriving at The Westin Bayshore, Vancouver have been greeted by the warm smile of doorman Garret Conlinn.

Garret's great care and instinct for making people feel valued have made an impression on countless guests, making Garret a true ambassador for the hotel. His reputation also extends to generations of locals, who look forward to his friendly greeting every time they visit the property for a meal or event.

Garret’s journey to the hotel entryway began when a part-time valet job sparked an undeniable passion for hospitality and eventually led him to his role at the Westin in 1992. Early in his career, Garret trained for a position in sales. Despite successfully completing the program, Garret recognized that his true calling was at the door of the hotel, where he could connect personally with each guest and set the tone for their stay.

Those connections have shaped many memories. In his early years, Garret became known for wearing a beefeater costume, delighting guests and marking their arrival as a memorable moment of their stay.

Garret has been a steady source of support for many visitors, including one longtime guest who suffered a stroke that limited his mobility but continued to travel to the hotel for business. He came to rely on Garret for his discreet and compassionate assistance with everything from carrying his briefcase to fastening his tie, where Garret showed that true hospitality extends beyond a friendly welcome.

Inside the Westin, Garret’s colleagues admire his generosity as a mentor. Garret’s care and guidance have helped his fellow associates develop confidence and grow their careers. When a new immigrant to Canada joined the hotel as a doorman, Garret not only trained him for the role, but supported him in navigating life in a new country. That colleague credits Garret’s mentorship for his successful career at the hotel.

A devoted husband, father, and grandfather, Garret brings the same authenticity to his personal life as he does to his work. It’s what has made him the heart of The Westin Bayshore and a true representative of Marriott International’s core values.