Welcome to The St. Regis Florence
The Finest Address in Italy's Renaissance Capital
Standing on the banks of the Arno River with views across to the Ponte Vecchio and the picturesque hills of Tuscany, The St. Regis Florence is the epitome of elegance and refined hospitality, and the preferred stop of tastemakers and luxury hotel travelers since the 18th century. Impeccably placed in the city’s historical center, our 5-star hotel offers an unrivalled immersion into the cradle of the Renaissance. Lavishly appointed accommodations at The St. Regis Florence feature decidedly modern amenities and services, all elevated by the St. Regis hallmark butler service, offering visitors a myriad of storied Florentine aesthetics. Local flavors infuse a gourmet Tuscan cuisine in the hotel’s restaurants and bars, and a selection of elegant venues lend distinction to weddings, social celebrations and business events. When it is time to wind down, the Spa Suites at The St. Regis Florence present unique, bespoke treatments and in-depth therapies.
Rooms & Suites
Unique Signature Suites
Explore our unique Signature suites, each of which offers its own distinct personality and charm.
Royal Suite
Interspersed with hand-decorated wooden columns, art and one-of-a-kind antiques, our Royal Suite offers enjoyment and intrigue. The splendorous atmosphere draws inspiration from the Court of the Medici, Florence wealthiest and most influential family between the 13th and 17th Centuries.
Bottega Veneta Suite
The Bottega Veneta Suite as an example, is exclusively designed by the famous Creative Director Tomas Maier and who has also decorated the room with his unique design pieces. A large furnished balcony allows seductive views of the timeless Arno River.
Presidential Suite
A masterpiece of exclusive living of 200 sqm located on the facade of the prestigious Renaissance Palace, offering unique artworks and uncompromising views of the Arno river and the city's legendary art treasures.
Salone delle Feste
The "Salone delle Feste" is a unique wedding venue designed with a French influence refined with fine stucco work and elaborated moldings. The arches of the dazzling painted ceiling, reflecting majestic walls, create the ideal ballroom atmosphere for an unmatched wedding.
Winter Garden Restaurant
Home to exquisite contemporary Tuscan cuisine and elevated by flawless service, Winter Garden Restaurant exemplifies The St. Regis Florence’s dedication to signature hospitality. A hidden gem amongst the fine dining restaurants in Florence.
Winter Garden Bar
Nestled below dramatic arches, Winter Garden Bar invites guests to savor authentic Italian flavors over cocktails, lunch or coffee. Indulge in delicious snacks from a tea sommelier curated afternoon tea to an exclusive aperitif and sabrage ritual.
Breakfast in Balconata
The art of breakfast at The St. Regis Florence is celebrated in the timeless allure of the Balconata, a stunning space where elegant table settings and a spectacle of Italian delights is capped by a spectacular stained glass ceiling.
La Cantinetta Wine Cellar
Step into an enchanting world of wines. Allow our professional sommeliers at La Cantinetta wine cellar guide you through the nuances of over 300 prestigious Italian and international labels. La Cantinetta may also be reserved for private events.
St. Regis Terrace
Set on the adjacent Piazza Ognissanti, the St. Regis Terrace opens during the bella stagione, uniting the tastes of Winter Garden with Arno River views in a casual outdoor restaurant setting. All-day dining, coffee and cocktails at its best in Florence.
Family Traditions
With captivating activities and thoughtful, welcoming attention tailored for younger guests and their families, The St. Regis Florence is a destination of distinction that celebrates the art of play and being together. Allow us to create a special moment for the little ones from a birthday celebration to a bespoke tour of Florence. Every moment becomes a treasure and every experience a new family tradition.
Signature Afternoon Tea
Since its creation in England in the early 1800s, the afternoon tea ritual is part of the English afternoon. Discover this wonderful tradition and the world of Dammann Frères with the help of our Tea Sommelier while enjoying finger food and assorted pastries created by our pastry chef. An unrivaled personal experience awaits.
Brunello Bloody Mary
The Bloody Mary is the signature cocktail of the St. Regis brand. Discover the Bloody Brunello, The St. Regis Florence’s signature cocktail takes inspiration from the city and the surrounding Tuscan countryside. It includes grappa made from the grapes used in one of Tuscany’s most renowned wines, Brunello di Montalcino, to give the concoction its unique flavor — slightly earthy, with a hint of sweetness.
The Sabrage Evening Ritual
Welcome the beginning of a new evening in the heart of Florence with the bespoke Evening Ritual at The Winter Garden Bar, celebrating the most theatrical and exclusive way to serve sparkling wine.
The Art of Gifting: Our Luxury Vouchers
Discover our curated selection of luxury gifts and share unforgettable bespoke moments with your loved ones. Choose from a stay in our exclusive accommodations, superb culinary experiences, signature rituals, and visionary spa treatments.
The Florentine Jewel
The hotel is a Florentine jewel, a historic palace designed by Brunelleschi in the historic center of Florence and ideally located along the Arno River.
Hotel Heritage
Throughout the 20th Century, many notable families and famous writers who resided north of the Alps sojourned to Florence's large hotels, and they often selected The St. Regis Florence for their celebrations.
The St. Regis Florence was originally home to the noble Giuntini family. In the second half of the 18th Century, Florence undertook a citywide renovation, at which time the former palace was converted into a hotel. Overlooking the Arno River, and located just steps away from iconic landmarks like the Uffizi Gallery and Academia, the hotel is emblematic of the city's rich history reflecting the crucial stages of social and architectural development in the Tuscan capital.
Recorded by Giorgio Vasari in “Lives of the Best Italian Architects, Painters and Sculptors,” the Giuntini family palace was projected by famed Florentine architect, Filippo Brunelleschi around 1400. In the second half of the 1800s, the palace was given over to the Popoleschi family, relations of the noble Tornabuonis. Towards the end of the century, Florence underwent a period of architectural renewal, at which time the former palace was converted into what was initially named the Grand Hotel Royal de la Paix.
Its splendor has, since the conversion, drawn scores of renowned guests and overseen many of the city’s historic events. It was a stopping point for Queen Victoria, the Marajà Chuttraputti di Kolapoor and his successor, Rajaram Chuttraputti, for whom the Indian Bridge or Ponte all’Indiano was named. Leland Stanford Jr., namesake of Stanford University, was also a visitor.
Throughout the 20th Century, many notable families and famous writers who resided north of the Alps sojourned to Florence's large hotels, and they often selected The St. Regis Florence for their celebrations. This dignified past is reflected in the elegant and elaborate décor of the hotel. The Winter Garden and Sala delle Feste are especially notable event venues. The latter is a turn of the century, French-style ballroom that draws inspiration from the White Room in the nearby Pitti Palace. The Art Deco-style Winter Garden was realized around 1922 in accordance with the designs of Enzio Giovannozzi.
After extensively researching the architectural drawings of Florence’s famous Palazzo Davanzati and Palazzo Strozzi, the hotel finalized a restoration plan in 1990. Meticulous renewal techniques were employed to accurately emulate the building’s original architectural and cultural integrity.
Today, The St. Regis Florence reflects the ingenious marriage of a rich artistic past with the vibrant present, creating the optimal setting for a personal and unrivaled Florentine adventure.
Dedicated and Treasured
St. Regis Butler Service is a treasured hallmark of the St. Regis hotel experience, and has been for over a century. During your stay, you'll enjoy the careful attention of a personal butler, who will assist you with everything from a perfectly pressed suit for an important business meeting to thoughtful last-minute gifts from local boutiques in Florence.
Upon arrival, allow a St. Regis Butler to arrange coffee or tea service in your room. And if you wish, a St. Regis Butler will arrive after your morning wake-up call to draw your shades, deliver your coffee or tea as well as the day’s newspaper and weather forecast.
Allow a St. Regis Butler to take care of the unpacking and storage of your luggage—so that you can simply relax and enjoy. Similarly, before you depart, simply contact the Butler Service Desk to dispatch a butler to assist with gathering and folding your garments to prepare your luggage for the journey home. (Available by appointment).
Once unpacked, simply let your St. Regis Butler know which garments require pressing and they will be pleased to assist, returning the garments to your wardrobe promptly. This gracious service includes pressing of two garments per person, per day.
Business Center
The Business Center gives guests the opportunity to work at a distance from the office. Located on the ground floor of The St. Regis Florence, the Business Center gives guests the opportunity to work at a distance from the office. Services include PC workstations, printing, faxing, photocopying, telecommunications, and High Speed Internet Access. All services incur fees. Rentals are available upon request.
2022
Travel + Leisure World’s Best Awards, The Top 5 Hotels in Greater Florence
Condé Nast Traveler, The Gold List
U.S. Travel News, Best St. Regis Hotels & Resorts in Europe
2021
Travel + Leisure World’s Best Awards
-The Top 5 Hotels in Greater Florence
-The Top 10 European City Hotels
Tripadvisor, Traveler’s Choice Award
2019
2019
Travel + Leisure World’s Best Awards, The Top 5 Hotels in Florence
Once a guest has arrived at The St. Regis Florence, the concierge team stands ready to be of service—they are dedicated to ensuring that each guest is able to unlock the very best of Tuscany.
Our Concierges are bilingual, certified destination experts and proud members of the Clef D'Or, the celebrated international concierge society. Whether organizing a trip to explore the majestic landscape, reserving tickets, or arranging transportation, they take pleasure in divulging the city’s secrets.
In addition to traditional attractions, our concierge recommends:
• Cappelle Medicee: Marvel at the Medici wealth.
• Church of Santo Spirito: View the talent of Brunelleschi.
• Church of Santa Maria del Carmine: Wonder at resplendent frescos.
• Oltrarno: See the Santo Spirito and the frescos Santa Maria del Carmine.
• Piazzale Michelangelo: The best look back at the city.
Other services that our concierge offers are:
• Local Area Information
• Childcare Service
• Floral Arrangements
• Tickets for museums, operas, sports, concerts, exhibitions
• Private Chauffeur
• Tours & Wine Tasting
• Shipping services
Tours
As the heart of both Tuscany and Italy, Florence’s tour options are endless, and easily organized by our concierge.
Within the city, an English speaking art professor can enrich a visit to principal sites with historical anecdotes. The cost is 100 EUR per hour for a minimum of three hours.
Additionally, an all-day adventure to enchanting nearby cities (Siena, San Gimignano, Pisa, Lucca, and more) or the Chianti region is seamless when accompanied by a private English speaking driver. The cost is 780 EUR for eight hours with Mercedes Class E.
A 24-hour cancellation policy applies. Please speak to our concierge to make arrangements.
What time is the check-in and check-out time?
Check-in is at 3pm and check-out is at 12pm.
What are the documents required at check in?
As local legal obligation, all guests, including children, must be present at check-in and show their government-issued photo ID document (EU citizens) or passport (non-EU citizens).
Do you accommodate early check-in/late check-out?
We can only guarantee early check-ins for rooms reserved the prior night at the full rate. We will do our best to accommodate late checkout requests, subject to availability. A charge of 50% of the room rate will be applied for checkouts up to 8pm.
What is the Florence city tax?
Since July 2011, facilities providing accommodation in Florence are obliged to apply a tourism tax. For 5 star properties, the city tax is € 8.00 per person per night for a maximum of 7 nights in a row. Children up to twelve years old and people who care for patients admitted to local hospitals are exempted from the city tax. For more details, please contact our concierge.
What is the hotel voltage?
Hotel voltage is 220 V. Please make sure to check the voltage of your equipment before usage.
Do you provide adaptors or converters?
Our concierge will provide guests with adapters but no converters are available. Please contact the concierge desk if you should need any.
Do you have safe deposit boxes?
For your convenience there is an electronic safe box in all rooms, with a person digit code. Safe deposit box is at your disposal also at front desk.
Do you have a business center?
A business center, located near the lobby, is at your complete disposal 24 hours a day, 7 days a week.
What does Internet cost?
The entire hotel is equipped with complimentary WIFI access for all our guests.
Which payment methods does the Hotel accept?
We accept Credit Card. Based on the law 2015, No. 898, approved on 22.12.2015 by Council of Minister, we remind you that we cannot accept payments in cash for amounts greater than or equal to 2.000€ for Italian guests and 15.000€ for foreign guests.
Can I pay for my stay in my own currency?
Yes, your credit card must support Dynamic Currency Conversion. This service is available to Visa and Mastercard customers in USD, AUD, GBP, CAD, HKD, JPY and CHF.
Can I pay for a hotel room for someone else?
In an effort to reduce the risk of credit card fraud and to protect our customer's card data, The St. Regis Florence follows Payment Card Industry compliance regulations and does not receive any emails containing credit card data.
Is it possible to smoke in the hotel?
Please note that smoking is not permitted in the common areas inside the hotel according to the Italian law.
Do you have hairdryers?
All rooms are equipped with hairdryers.
Do all your rooms have air conditioning?
All rooms are equipped with air conditioning.
Do you provide guest with boiler, coffee makers or iron boards?
In accordance with security safety and regulation in Old Historical Palaces, usage of boilers, coffee makers or irons is not permitted in the room. However we offer pressing service from 07:30 am to 09:00 pm. In our suites, the St. Regis Butler offers complimentary pressing of 2 garments per day.
Please feel free to contact our room service and/or laundry department for any assistance.
Does your hotel provide cribs?
Cribs are complimentary and are provided upon request. Hotel provide blankets, bumpers, pillows upon signed waiver. Otherwise, guests are invited to bring their own.
How much will be charged for an extra person?
A third person is welcome in selected Premium Deluxe Rooms and suites with a daily supplement of 100€. Only one extra person can be accommodated per guest room.
Are pets allowed and at what costs?
The hotel is delighted to welcome pets to the property. We permit one dog (18kg/40lbs) per room and provide the following amenities for their comfort: a dog bowl, bed, mat and a Pet Welcome Kit.
Are connecting rooms available?
Yes, we have connecting rooms available in select guest rooms with Arno River views and suites. Kindly note that these are subject to availability and must be requested prior to your arrival.
Does the hotel provide parking and how much does it cost?
Hotel offers valet service at the garage close to the hotel. This will cost 45€, 55€ or 70€ per day depending on the size of the vehicle. Another option is to park your car yourself which will be between 28€ - 48€ per day depending on the size of the vehicle.
What Is "Ztl"?
“Zona traffico limitato” stands for a limited traffic zone, in which the St. Regis is situated. Only public transport and authorized cars are permitted within the dedicated zone. For detailed information if you wish to arrive with your own car, please contact our concierge.
What are the laundry service hours?
Laundry is available to all guest from Monday to Saturday: 8.00am to 9.00pm; Sunday: 08:30am to 09:00pm.
Does your hotel have a fitness center/Spa/pool?
Our hotel is equipped with a Fitness Studio with Technogym facilities accessible 24/7 with room key and complimentary to all guests.
The St. Regis Florence has Iridium Suites Spa myBlend. It is open from Monday to Saturday: 10:00am - 08:00pm. Sunday: 03:00pm – 08:00pm. Outside these hours written requests may be directly sent to the Spa team.
What are the breakfast hours and costs?
Our Winter Garden Restaurant is open for breakfast daily from 07am to 11am.
Buffet Breakfast costs 45€ per person.
Continental Breakfast costs 29€ per person.
Light Breakfast costs 20€ per person.
How many dining possibilities does the hotel offer and what are the opening hours?
The St. Regis Florence features the Winter Garden Restaurant and bar, where you can enjoy a meal between 11.30 am and 11:30 pm. For more information please visit our dining section.
Hotel
Piazza Ognissanti 1, Florence
Phone: 0039 055 27161
Email: stregisflorence@stregis.com
Concierge Team
Transfer, Restaurant or other requests
Phone: 0039 055 2716 3721
Email: conciergeflorence@stregis.com
Butler Service Desk
Phone: +39 055 27161
Email: stregisflorence.butler@stregis.com
Reservations Office
Phone: 0039 055 27161
Email: stregisflorence@stregis.com
Restaurants & Bar
Phone: 0039 055 2716 3770
Email: restaurant.stregis@stregis.com
Functions & Meetings
Banquet Manager Debora Zombi
Phone: 0039 055 2716 3759
E-mail: Debora.Zombi@marriott.com
PR & Media Requests
Antonietta Bonelli
Email: Antonietta.Bonelli@marriott.com
Event Office
Event Requests
Email: FlorenceEvents@marriott.com
GETTING HERE
The St. Regis Florence
Piazza Ognissanti 1, Florence, Italy, 50123
On-Property
Private Car Service
Limousine/Van Service
Nearby
Bus Station
Busitalia SITA Nord Autostazione
Piazzale Montelungo Bus Station Florence
Train Station
Santa Maria Novella Railway Station
Rifredi Railway Station
WHAT TO EXPECT
Plan and Prepare for your Stay
Property Details
24 Hour Room Service
Daily Housekeeping
Turndown Service
Dry Cleaning Service
Laundry
Room Service
Wake up Calls
Free Wifi
Mobile Key
Service Request
Check-in: 3:00 pm
Check-out: 12:00 pm
Minimum Age to Check In: 18
Smoke Free Property
Pets Welcome.
A pet waiver must be signed at check-in. Pets are not allowed in public areas.
Non-Refundable Pet Fee Per Stay: €100.00
Maximum Pet Weight: 18.0kgs
Maximum Number of Pets in Room: 1
Garage Excelsior 0.2 KM
Daily: €45.00
Car Valet parking available from 45€
Accepts: Cash, Credit Cards
Babysitting
Concierge desk service
Property has elevators
Languages spoken by staff:
Italian, English, French, German, Spanish
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +39 055-2716 1
Property has elevators
Service Animals are Welcome
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Alarm Clock Telephone Ringers
Electronic Room Key
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Room Windows Open
Secondary Locks on Room Windows
Viewports in Guest Room and Suites Doors
The Green Key Certified
Carbon Footprint: 19.95 kg per room night
Water Footprint: 503.97 liters per room night
Frequently Asked Questions
The check-in time at The St. Regis Florence is 3:00 pm and the check-out time is 12:00 pm.
The pet policy at The St. Regis Florence is:
The parking options at The St. Regis Florence are:
The property amenities at The St. Regis Florence are:
Yes, The St. Regis Florence has free Wi-Fi available to hotel guests.
