Although the tents are elevated & reinforced 6 meters above the ground, 3 were damaged due to riverbank erosion. Our team are restoring their entirety to ensure the highest quality our guests expect. The remaining areas are structurally sound, requiring minimal repairs. Guests were escorted from their tents and transferred via helicopter to the airstrip. Chartered flights were organized to Nairobi. The local community faced substantial challenges, with several homes destroyed and access to amenities restricted. In response, we’ve provided essential supplies and our associates planted 100 trees as part of our ongoing commitment to the environment. Our rebuilding efforts will include safety measures such as riverbank stabilization, the installation of lifeboats, life jackets and an alarm system will be activated if the water level rises above the designated meter, and a safe haven constructed. Our proactive measures aim to ensure the safety and comfort of all who visit and work at JW Marriott Masai Mara.
Pets Not Allowed
Service animals only
Complimentary On-Site Parking
Savour diverse, locally-inspired cuisine freshly prepared to suit your own distinctive tastes in a breathtaking setting. A culinary journey awaits al fresco at the veranda. It's a wonderful place to experience breakfast or dinner during your Mara visit.
A nourishing and relaxing outdoor space that fosters authentic connections while striving to honor the surrounding natural environment.
Spa
Enjoy an unforgettable experience at our luxury spa. We understand your need to regenerate holistically and offer locally rooted organic products and treatments for the Whole You experience.
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Fitness
Enjoy the tranquility of the wilderness while still focusing on your fitness at our hotel gym.
See MoreJW Marriott Masai Mara Lodge
Talek River, Masai Mara Reserve, Masai Mara, Kenya, 00100
On-Property
Local Shuttle Complimentary
Accepts: Credit Cards
Concierge desk service
Languages spoken by staff:
English
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +254 797-222999
Accessible on-site parking
Van Accessible on-site parking
Accessible Entrance to On-Site Pool
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Bathtub Grab Rails
Bathtub Seat
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Guest Room Recycling
The check-in time at JW Marriott Masai Mara Lodge is 2:00 pm and the check-out time is 10:00 am.
The pet policy at JW Marriott Masai Mara Lodge is:
Pets Not Allowed (Service animals only)
The parking options at JW Marriott Masai Mara Lodge are:
Complimentary On-Site Parking
The property amenities at JW Marriott Masai Mara Lodge are:
Yes, JW Marriott Masai Mara Lodge has free Wi-Fi available to hotel guests.
