Savor our famous steaks, rare cheeses, and crafted cocktails. Discover the classic steakhouse, elevated, at our newly renovated Old Hickory Steakhouse.
Welcome to Gaylord Palms Resort & Convention Center
Thank you for selecting us for your stay. Our one-of-a-kind resort offers something for everyone to enjoy. Make moments together extraordinary by planning your dining reservations, spa treatments, and activities now!
NEED TO KNOW
Cashless Policy: Gaylord Palms Resort & Convention Center accepts credit card and mobile payments only, including front desk, food and beverage locations, retail, special events, parking, etc.
NEED TO KNOW
Marriott is committed to providing its guests and associates with a smoke-free environment, and is proud to boast one of the most comprehensive smoke-free hotel policies in the industry.
NEED TO KNOW
Professional photography for personal use only is permitted but must not be disruptive to our other guests. Professional photography for public use is not permitted.
IMPORTANT INFORMATION ABOUT YOUR STAY
Start planning now to customize your stay and find out all you need to know to create unforgettable moments.
EXTEND YOUR STAY
Guaranteed Early Check-In & Late Check-Out
Experience the ultimate convenience and enhance your stay with a Guaranteed Early Check-In or Late Check-Out. Whether you prefer an early arrival to settle in quickly or want to make the most of exploring local attractions, our seamless service ensures extended access to your room.

ROOM ENHANCEMENTS
Guaranteed Connecting Rooms
Enjoy peace of mind with the assurance that your guest rooms will be connected, offering abundant space for your gathering.
Room Enhancements
In-Room Amenities
Order a special amenity to be delivered to your room or delight someone staying at the resort with a surprise treat.
Contact Lite
Marriott Bonvoy App
As a Marriott Bonvoy member, access our app’s fast and easy contactless check-in and Mobile Key before you arrive. Use Mobile Chat to reach the front desk at any time during your stay.
RESORT GUIDES & MAPS
Resort Amenities & Activities Schedule
Plan your stay with our weekly guide of dining, resort activities, and amenities.
RESORT GUIDES & MAPS
Gaylord Hotels: Resort App
Download the Gaylord Hotels app for step-by-step directions around the resort and a one-stop-shop for everything you need to make the most of your time with us: dining reservations, activity and event tickets, spa reservations, and more.
RESORT GUIDES & MAPS
Resort Map
Explore our 4.5 acre resort full of indoor gardens and winding waterways.

TRANSPORTATION
Getting Here
Airport: Orlando International Airport, 19.3 Miles
Train: Amtrak Station - KIS
ARRIVAL & DEPARTURE
Check-In/ Check-out Details
Check-in: 4:00 PM Check-out: 11:00 AM If you would like to enjoy our Resort prior to check-in or after check-out time, the bell stand can hold your luggage.

ARRIVAL
Parking
Parking fees do not include tax, which is additional: In/out privileges for overnight guests only; Day guests per entry.
Electric Car Charging Station Available
Connectivity
WiFi
Wifi is available for all guests. The High Speed Internet is complimentary for all Marriott Bonvoy Members. The Enhanced High Speed is complimentary for all Gold Elite Members and above.
EXTRAORDINARY HOTEL AMENITIES
Experience the extraordinary at Gaylord Hotels. From stunning atrium spaces to thrilling water parks, a world-class spa, and sophisticated rooms, create unforgettable moments together.

Activities
Entertainment & Activities for All-Ages
Explore and plan your itinerary from our carefully curated array of entertainment and activities for all-ages. From complimentary experiences to one-of-a-kind ticketed events, take advantage of all our resort has to offer!
POOLSIDE RELAXATION
Cabanas and Premium Poolside Seating
Choose from Preferred Seating in poolside lounge chairs – or for the ultimate in luxury and relaxation, reserve a day bed or one of our private, luxury cabanas. Each cabana provides extra shade and features a couch, ceiling fan, password-protected safe, flat-screen HDTV, refrigerator, and pantry.
Water Park
Surf The Wake Zone
Bodyboard or surf under the guidance of an expert trainer. This surf simulator is designed for all levels of experience – from someone who has never surfed to experienced enthusiasts. Reservations are needed.
DINING
Dining Options & Hours
View all the premium restaurants, bars, cafes, and room service options we have to offer. Check out today’s hours of operation and the latest menus here.

ATRIUMS
Awe-Inspiring Atriums & Gardens
Inside our airy, four-and-a-half-acre glass atriums inspired by three distinct Sunshine State regions, you'll find winding waterways, lush gardens, and animal habitats. Wander through the tranquil paths, find a quiet spot to chat, or simply relax and enjoy the perfect 72-degree temperature.
PREMIUM DINING
Enjoy our distinct on-site restaurant and lounge options during your stay.
LOCAL AREA ATTRACTIONS
Get the most out of your stay by exploring all the area has to offer.

Golf
Celebration Golf Club
Nestled in the heart of Central Florida, Celebration Golf Club is a golfing gem that embodies the essence of the Sunshine State. The final course designed by the renowned masters, Robert Trent Jones Sr. and Robert Trent Jones Jr., the course boasts Champion Dwarf Bermuda greens, renowned for the pristine quality, ensuring a superb experience. As an official club partner, Gaylord Palms Resort makes preferred tee times and transportation available to you.

Local Activities
Local Attractions
Gaylord Palms Resort offers magnificent surroundings, exciting Kissimmee attractions and a central Florida location near Walt Disney World® parks, SeaWorld®'s Discovery Cove and Universal Orlando®. Our world-class concierges offer expert assistance to help you purchase tickets, make reservations and ensure a lifetime of memories.
Transportation
Shuttles to Walt Disney World and Disney Springs
An exclusive amenity to resort guests, we are happy to offer a shuttle service to all four Walt Disney World theme parks, as well as Disney Springs. Shuttle schedules are updated weekly. This transportation is included in your resort fee, and you can reserve your shuttle ticket at the Concierge Desk in the lobby.
Gaylord Palms Resort & Convention Center accepts credit card and mobile payments only, including front desk, food and beverage locations, retail, special events, parking, etc.
Marriott is committed to providing its guests and associates with a smoke-free environment, and is proud to boast one of the most comprehensive smoke-free hotel policies in the industry.
Gaylord Palms Resort & Convention Center does not allow pets, unless they are registered service animals.
Guests who have booked an overnight stay will receive four wristbands with access to the water park and pools. Children under 15 years old must be accompanied at all times by an adult responsible for their safety and behavior.
To ensure the safety and enjoyment of all guests, the following height requirements are enforced:
The Wake Zone FlowRider:
Standing FlowRider: Guests must be at least 48 inches tall.
Body Boarding FlowRider: Guests must be at least 42 inches tall.
Cypress Springs Water Park Water Slides:
Tower Slides: Guests must be at least 48 inches tall.
Upper Slides: Guests must be at least 40 inches tall.
Lower Slides: Guests must be at at least 36 inches tall.
Professional photography for personal use only is permitted but must not be disruptive to our other guests. Professional photography for public use is not permitted.
Need Help?
Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!