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Frequently Asked Questions
Does the Sheraton Grande Tokyo Bay Hotel have a fitness center?
Yes, the fitness center is available on-site and open 24 hours everyday. The fitness center is complimentary for guests but an OASIS pass must be purchased for visitors.
A monthly fitness membership option is available to visitors. In addition to a variety of cardio and strength equipment, guests can unwind after a workout in the sauna or steam rooms. Table tennis and fitness/jogging trails are also available.
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What is the Sheraton Grande Tokyo Bay Hotel's pet policy?
Pets are welcome only in dog-friendly rooms with a maximum of two pets per room. A non-refundable JPY 2,500 applies per dog, per night for the staying fee, and JPY 5,500 for the cleaning fee. Service dogs are also welcome. Contact the hotel for more details.
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What is the Sheraton Grande Tokyo Bay Hotel's check in and check out time?
Check-in time is 3:00 PM, check-out time is 12:00 PM. Express check-in and check-out are offered to guests.
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Does the Sheraton Grande Tokyo Bay Hotel have on-site parking?
3,100 per night, additional 1,600 per night after the second night(After 13:00 after check-out, an additional charge is 520 per hour)
*No fee is required if the use of the parking lot is included in the offer package benefits.
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