Sheraton Hanoi Hotel
- Phone:+84 243 7199 000 +84 243 7199 000
- Fax:+84 243 7199 001
- Sales:+84 243 7199 000 ext= 7385
- Sales fax:+84 243 7199 001
- Toll-Free Reservation Center:+84 120852155
- Toll-free Reservations Worldwide
Arrival Information
Check-in and Check-out
- Check-in: 3:00 PM
- Check-out: 12:00 PM
- Express Checkin, Express Checkout
Internet Access
- Guest rooms: Complimentary Wireless
- Lobby and public areas: Complimentary Wireless
- Meeting rooms: Wireless, Wired
Parking
- Complimentary on-site parking
Property Details
- 18 floors, 283 rooms, 16 suites
- 6 meeting rooms, 8,309 sq ft of total meeting space
Pet Policy
- Pets not allowed
Services & Amenities
Cash machine/ATM
Mobility accessible rooms
Foreign exchange
Hot breakfast, fee from: 150000 VND
Buffet breakfast, fee from: 495000 VND
Continental breakfast, fee from: 410000 VND
Storage space
Concierge Lounge Hours
Full American breakfast, fee from: 510000 VND
Cocktail lounge with light fare
Valet same day dry cleaning
Coffee/tea in-room
Newspaper in lobby
Concierge desk
Safe deposit boxes, front desk
Babysitting
Laundry on-site
Gift/newsstand
Limousine service
Room service, 24-hour
Room service
Car Rental, Nearby
Housekeeping service daily
Guest Room Information
Room Entertainment
- Cable channel: CNN
- Cable channel: HBO
- Color TV
- Cable/satellite TV
General Room Amenities
- Luxurious bedding - down comforters, custom duvets, cotton-rich linens
- Alarm clock
- Bottled water
- Electrical adapters
- Iron and ironing board
- Individual climate control
- Air conditioning
- Safe
- Rollaway bed
- Trouser press
- Pillows: down/feather
- Crib/Play Yard
- Luxury bedding - crisp linens, thicker mattresses, custom comforters, fluffier pillows
Business Amenities
- Electrical outlet: desk level
- Phone feature: speakerphone
- Two-line phone
Bathroom Amenities
- Hair dryer
- Bathtub with spray jets
- Bathrobe
- Separate tub and shower
Kitchen Amenities
- Silverware
- Water purification system
- Table and chairs
Dining
Dining Services
Room service, 24-hour
Room service
Breakfast
Buffet breakfast, fee from 495000.00 VND
Continental breakfast, fee from 410000.00 VND
Full American breakfast, fee from 510000.00 VND
International
Oven D'or
Oven D'or offers inviting spaces for any kind of gathering. As an international buffet restaurant, it features quarterly themed cuisine festivals highlighting authentic dishes from around the world. Conveniently located near Hồ Tây (West Lake).
Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +84 243 7199 000
Steakhouse
Hemispheres Steak & Seafood Grill
Hemispheres is an award-winning fine dining destination, serving grilled steaks and seafood with premium, sustainably sourced ingredients. Its tranquil setting blends Vietnamese influences and offers romantic West Lake views.
Open for dinner Dress code: Smart Casual Phone: +84 243 7199 000 ext. 7298
International
Lobby Lounge
The focal point of the hotel lobby area. Enjoy cocktails, a light snack or an elegant afternoon tea. The Lobby Lounge provides a relaxed atmosphere and the perfect place to unwind.
Open for breakfast, lunch and dinner Dress code: Smart Casual Phone: +84 243 7199 000
Fitness & Recreation
Activities
Bike Rentals (1.6 miles)
Rock climbing (0.7 miles)
Sauna
Jogging/fitness trail
Mountain biking, trail (24.9 miles)
Kayaking
Boating
Tennis
Tennis
Tennis
Fitness
Fitness center on-site
Swimming
Outdoor Pool
Spa
Oasis Relax Center
Golf
Long Bien Golf Course (6.4 miles)
Sky Lake Resort & Golf Club (24.9 miles)
Local Attractions
Dinh Tien Hoang street, Hoan Kiem district
25 Hung Vuong street, Ba Dinh district
Chua Mot Cot street, Ba Dinh district
2 Hung Vuong street, Ba Dinh district
58 Quốc Tử Giám
Tây Hồ
Nguyen Van Huyen road, Cau Giay district
25 Tong Dan street, Trang Tien ward, Hoan Kiem district
83 Ly Thuong Kiet street, Hoan Kiem district
1 Hoa Lo street, Hoan Kiem district
2 Pham Hung road, Nam Tu Liem district
66 Nguyen Thai Hoc street
Tran Nhat Duat Street
40 Nha Chung Hang Trong
36 Ly Thuong Kiet Hang Bai Ward
19C Hoang Dieu, Dien Ban
Airport Information
Noi Bai International Airport (HAN)
Airport Phone: +84 243 5842 627
Hotel direction: 12.8 miles N
This hotel does not provide shuttle service.
- Alternate transportation: 16-seat van transportation service, reservation required; fee: 1000450.00 VND (one way) ;on request
- Estimated taxi fare: 450,000 VND (one way)
Driving directions
Follow Vo Nguyen Giap Road across Nhat Tan bridge. Turn left on An Duong Vuong Road. Continue straight on Au Co Road. Turn right at Xuan Dieu Road. The hotel will be on the right.
Business Services
On-site Business Center is Staffed
Network/Internet printing
Copy service
Post/parcel
Full-service business center
Accessibility
Accessible Areas with Accessible Routes from Public Entrance
- Restaurant(s)/Lounge(s)
- Meeting spaces and ballrooms
- Fitness Center
- Business Center
- Registration desk
Accessible Hotel Features
- Accessible transportation onsite
- Elevators
- Accessible Self-parking
- Meeting room(s) with assistive listening devices
- Self-parking, accessible spaces
- Self-parking facility, van-accessible spaces
Guest Room Accessibility
- No transfer showers available
- Vanities, accessible
- Toilet seat at wheelchair height
- Alarm clock telephone ringers
- Accessible route from public entrance to accessible guest rooms
- Accessible guest rooms with 32” wide doorways
- Electrical outlets, lowered
- Doors with lever handles