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Sheraton Surabaya Hotel & Towers

Sheraton Surabaya Hotel & Towers

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+62 31-5468000
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DATES (1 NIGHT) NIGHTS)
Flexible in
Number of Nights
1
Rooms & Guests
Maximum 8 guests per room
Rooms
(Max: 3 Rooms/person)
1
Adults
(Max: 8 total guests/room)
1
Children
(Max: 8 total guests/room)
0
AGE OF CHILDREN (REQUIRED)
Special Rates
  • Surabaya hotel in Indonesia Porte Cochere
  • hotel in Surabaya City Suite Second Bedroom
  • Surabaya five-star hotel Outdoor Pool
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Credit Card
Earn 3 Free Nights + 50,000 Bonus Points
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Welcome to Sheraton Surabaya Hotel & Towers

Discover extravagance at our Surabaya hotel in Indonesia

Experience the essence of Surabaya, Indonesia, at Sheraton Surabaya Hotel & Towers. Ideally situated in the city center, adjacent to Tunjungan Plaza Mall and close to shopping, attractions, corporate offices and the convention center, our luxury hotel in Surabaya is the perfect choice for every traveler. Enjoy a host of amenities, from a spa, tennis courts and outdoor pool to tempting restaurants, free Wi-Fi, and a full-service business center. Unwind in our well-appointed hotel rooms with plush Sheraton Signature Sleep Beds, city center views and marble baths with pampering products. If a business or social event brings you to our 5-star hotel in Surabaya, our expansive function rooms, modern technology and expert services ensure a successful gathering. When it's time to explore, many of Surabaya's top sites are close to the hotel, from cultural and religious monuments to world-class shopping. No matter what brings you here, our family-friendly hotel looks forward to hosting your stay in Surabaya, Indonesia.

There’s More to Indonesia - Limited Time Promo
Discover more of Indonesia from the heart of Surabaya and enjoy 10% OFF the room rate includes daily buffet breakfast for 2 adults & 2 kids*. Book by the end of October for a stay until 31 March 2027. (*T&C Applied)
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Rooms & Suites

Offers & Packages

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FEATURED AMENITIES ON-SITE

Property Amenities On-Site

included amenities ()

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HOTEL INFORMATION

Check-in: 3:00 pm

Check-out: 12:00 pm

Minimum Age to Check In 18

See Accessibility Features
Front Desk
Pet Policy

Pets Not Allowed

Parking

Complimentary On-Site Parking

Off-Site Parking
Tunjungan Plaza 0.5 KM

Valet

Daily: Rp80000.00

Additional Parking Information
F&B guests (with consumption less than 250000) and mall guests are charged IDR 150000.

WHAT TO EXPECT

Plan and Prepare for your Stay

Kafe Bromo

Kafe Bromo

Kafe Bromo is our hotel restaurant in Surabaya that caters to diverse palates with its exquisite blend of Indonesian, Asian & Western cuisine. Culinary delights from across the globe converge in a harmonious symphony of flavors at this ​culinary haven.

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Kawi Lounge at Lobby Level

Kawi Lounge

Relax with friends in our lounge bar after a day of meetings in Surabaya. Comfortable seating beckons, while the floor-to-ceiling windows offer extraordinary views of the city. Sample our creative cocktails while sharing small bites.

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La Patisserie

La Patisserie

Indulge your sweet tooth at this irresistible restaurant. Stop by our bakery for afternoon tea in Surabaya with freshly prepared pastries, featuring elegant petit-fours and other favorites, along with perfectly brewed coffee drinks.

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More Ways to Enjoy Your Stay

spa hotel surabaya

Spa

Sheraton Spa

Visit the indulgent hotel spa at Sheraton Surabaya Hotel & Towers and let us pamper you. Feel your cares melt away as you relax with a soothing massage in Surabaya

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Fitness Center

Fitness

Sheraton Fitness

Maintain your exercise regime at our Surabaya hotel with a visit to our complimentary, 24-hour gym​

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children playing in the kids club outdoor premises

Club

Sheraton Kids Club

Our Kids Club is more than a playroom—it’s a space where children can create, play, and discover, guided with care. Designed so your family’s time at Sheraton Surabaya is as relaxing as it is memorable.

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Cabana Package

Waterfront

Cabanas

Lounge, sip, and unwind at your private cabana escape by the pool. A perfect spot to relax, recharge, and enjoy every moment at Sheraton Surabaya.

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Surabaya five-star hotel Outdoor Pool

Swimming

Outdoor Pool

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Unique Offerings

Customize your experience with a range of services available throughout your visit.

Elevate Your Stay

Exclusive Access
Lounge Image

Club

Club Lounge

Spent your day at Sheraton Club Lounge, featuring free-flow afternoon tea & evening cocktail. Complimentary for staying guests

Complimentary for: Platinum, Titanium, and Ambassador Elite Members (Plus One Guest)

Browse Rooms

Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

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Restaurant Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

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OUR LOCATION

GETTING HERE

Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261

Tel: +62 31-5468000
Distance From Property: 20.0 KM
Phone Number: +62 31-2986200
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This hotel does not provide shuttle service.
Alternate Airport Transportation:
Private Car Service; fee: 490000.00 IDR (one way); on request: Rp490000.00 - One-way
On Request

On-Property:

Private Car Service:

Limousine/Van Service

Local Shuttle: Rp525000.00

Onsite Car Rental Company:
Blue Bird

Nearby:

Bus Station:

Terminal Joyoboyo
Terminal Purabaya

Subway Station:

Surabaya Station

Train Station:

Gubeng Station
Pasar Turi Station

Awards

2021 Tripadvisor Travelers Choice
2021 Trip Advisor Travelers Choice Hotel

Property Details

Policies and Payments

Accepts: Cash, Credit Cards

Contactless mobile payments

Services

24 Hours

Concierge desk service

Property has elevators

Languages spoken by staff:
Indonesian, English, Chinese, Japanese, Javanese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-5468000 . Click here to see accessible rooms types at this hotel.

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Bathtub Grab Rails

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Electrical Outlets

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

Toilet Seat at Wheelchair Height - Toilet for Disabled

Viewports in Guest Room and Suites Doors

Footprints

Carbon Footprint: 85.40 kg per room night

Water Footprint: 1111.33 liters per room night

Environmental Practices

Guest Room Recycling

Frequently Asked Questions

The check-in time at Sheraton Surabaya Hotel & Towers is 3:00 pm and the check-out time is 12:00 pm.

No, pets are not allowed at Sheraton Surabaya Hotel & Towers.

On-site self parking is available at Sheraton Surabaya Hotel & Towers. Self parking is complimentary for guests.
Off-site parking is also available near Sheraton Surabaya Hotel & Towers. Valet parking is available for Rp80000.00 per day.
View additional parking information in the hotel information section on this page.

Sheraton Surabaya Hotel & Towers offers a range of amenities designed to support a comfortable and enjoyable stay.

Guests have access to dining options such as on-site dining and room service.

For recreation and wellness, the property features a fitness center, spa services, and an outdoor pool.

Business travelers have access to meeting and event space and a business center.

Additional conveniences include sustainability-focused practices, complimentary wi-fi, same-day dry-cleaning services, laundry facilities, and wake-up call service.

Yes, Sheraton Surabaya Hotel & Towers has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your Sheraton Surabaya Hotel & Towers booking.

The closest airport near Sheraton Surabaya Hotel & Towers is Surabaya Juanda International Airport (SUB). SUB is located approximately 20.0 KM from the hotel.

No, Sheraton Surabaya Hotel & Towers does not have electric vehicle charging stations.

Yes, Sheraton Surabaya Hotel & Towers has Club lounge available to qualifying guests during their stay. Upgrade your stay by booking a room with Club lounge access (subject to availability), which opens the door to exclusive amenities and services. Marriott Bonvoy Platinum, Titanium, and Ambassador Elite members receive complimentary lounge access during their stay.

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