Sheraton New Orleans Hotel
- Phone:+1 504-525-2500 +1 504-525-2500
- Fax:+1 504-595-5552
- Sales:+1 504-595-5527
- Sales fax:+1 504-595-6293
- Toll-Free Reservation Center:+1 800-325-3535
- Toll-free Reservations Worldwide
Arrival Information
Check-in and Check-out
- Check-in: 4:00 PM
- Check-out: 11:00 AM
- Express Checkout
Internet Access
- Guest rooms: Wireless, Wired
- High Speed: Check email + browse the Web for 12.99 USD/day
- Enhanced High Speed: Video chat, download large files + stream video for 17.95 USD/day
- Lobby and public areas: Complimentary Wireless
- Meeting rooms: Wireless, Wired
Parking
- Garage ceiling max 6' 5", Tax not listed in fees; Valet: $16/0-3 hrs, $24/3-6 hrs, $30 6-12 hrs; Oversize: $62 + tax
- Electric car charging stations: 4, For a fee 40 USD daily
- Valet parking, fee: 52 USD daily
- On-site parking, fee: 42 USD daily
Property Details
- 49 floors, 1057 rooms, 53 suites
- 60 meeting rooms, 105,996 sq ft of total meeting space
Pet Policy
- Pets Welcome
- Maximum 1 pet per room
- Non-refundable fee: 75 USD Per Stay
- Dogs only 40 pounds max-cannot be left alone-always under supervision of owner
- Contact hotel for details
Smoke-free Policy
This hotel has a smoke-free policyServices & Amenities
Mobility accessible rooms
Foreign exchange
Foreign exchange, nearby
Grab-n-Go breakfast, fee from: 15 USD
Buffet breakfast, fee from: 24 USD
Storage space
Concierge Lounge Hours
Cocktail lounge with light fare
Valet same day dry cleaning
Coffee/tea in-room
Newspaper in lobby
Concierge desk
Safe deposit boxes, front desk
Laundry on-site
All public areas non-smoking
Gift/newsstand
Vending machines
Limousine service
Room service
Valet dry-cleaning
Housekeeping
Car Rental, Nearby
Housekeeping service daily
Guest Room Information
Room Entertainment
- Cable channel: CNN
- Cable channel: ESPN
- Cable channel: HBO
- Internet TV
- Color TV
- Cable/satellite TV
- Movies/videos
- Movies/videos, pay-per-view
- Plug In Panel
- Wet bar
General Room Amenities
- Luxurious bedding - down comforters, custom duvets, cotton-rich linens
- Alarm clock
- Coffee maker/tea service
- Bottled water
- Bottled water
- Electrical adapters
- Iron and ironing board
- Individual climate control
- Air conditioning
- Safe
- Pull-out sofa bed
- Rollaway bed
- Pillows: down/feather
- Pillows: foam
- Crib/Play Yard
- Luxury bedding - crisp linens, thicker mattresses, custom comforters, fluffier pillows
Bathroom Amenities
- Bathroom amenities
- Bathroom amenities
- Hair dryer
- Bathrobe
- Separate tub and shower
Business Amenities
- Electrical outlet: desk level
- Phone feature: cordless
- Phone feature: speakerphone
- Phone feature: voice mail
Kitchen Amenities
- Table and chairs
Dining
Dining Services
Coffee shop
Room service
Breakfast
Buffet breakfast, fee from 24.00 USD
American
Roux Bistro
Savor a taste of the French Quarter at Roux Bistro restaurant, which serves a traditional New Orleans breakfast and authentic Cajun and Creole cuisine. This inviting café is a favorite among locals and hotel guests alike.
Open for breakfast Dress code: Casual Phone: +1 504-525-2500
Coffee House
Starbucks®
Start your day in New Orleans at our hotel's on-site Starbucks® café. Sip a signature coffee beverage or refuel with a specialty breakfast pastry.
Open for breakfast and lunch Dress code: Casual Phone: +1 504-525-2500
Fitness & Recreation
Activities
Jogging/fitness trail (0.3 miles)
Bowling (0.7 miles)
Bike Rentals (0.5 miles)
Tennis (3.6 miles)
Tennis (0.4 miles)
Tennis (3.6 miles)
Fitness
Fitness center on-site
Swimming
8th Floor Pool Deck
Golf
Bayou Oaks at City Park North Course (5.3 miles)
Audubon Park Golf Course (6.2 miles)
Lakewood Golf Club (5.8 miles)
Local Attractions
813 Rue Bienville
417 Royal St
613 Royal St
209 Bourbon St
6601 Leo Kerner Lafitte Pkwy
7 Bamboo Rd
1380 Port of New Orleans Place
1350 Port of New Orleans Pl
1751 Gentilly Blvd
726 St. Peter
Toulouse St, New Orleans, LA
233 N Peters St
4333 Euphrosine St
700 Decatur St
710 St Louis St
2725 Prytania St
225 Decatur St
500 Port of New Orleans Place #50
Airport Information
Louis Armstrong New Orleans International Airport (MSY)
Airport Phone: +1 504-464-0831
Hotel direction: 12 miles W
This hotel does not provide shuttle service.
- Alternate transportation: Joeiful Concierge
- Estimated taxi fare: 36 USD (one way)
Driving directions
From Louis Armstrong New Orleans International Airport, get on I-10 E in Metairie from Airport Access Rd, keep right at the fork (2.0 mi). Follow I-10 E to US-90 E in New Orleans. Take exit 13B - A from US-90 BUS W for 11 min (10.6 mi). Drive to Canal St for 8 min (1.3 mi). Merge onto US-90 E for 0.4 mi. Continue straight onto S Claiborne Ave for 0.2 mi. Turn right onto Canal St for 0.7 mi.
New Orleans Lakefront Airport (NEW)
Airport Phone: +1 504-243-4010
Hotel direction: 10 miles N
This hotel does not provide shuttle service.
Driving directions
From New Orleans Lakefront Airport, Get on I-10 W from Downman Rd and Morrison Rd for 5 min (1.7 mi). Follow I-10 W to S Derbigny St. Take exit 235B from I-10 W for 7 min (6.7 mi). Drive to Canal St for 7 min (0.9 mi). Merge onto S Derbigny St (signs for Canal St) for 459 ft. Turn right onto Canal St for 0.8 mi.
Business Services
On-site Business Center is Staffed
Translator
Network/Internet printing
Copy service
Fax service
Post/parcel
Overnight delivery/pickup
Notary public
Secretarial service
Full-service business center
Messenger service
Fee for each additional page of outgoing fax
Fee for first page of incoming fax
Accessibility
Accessible Areas with Accessible Routes from Public Entrance
- Restaurant(s)/Lounge(s)
- Meeting spaces and ballrooms
- Fitness Center
- Business Center
- Registration desk
- Registration Desk Pathway
Accessible Hotel Features
- Elevators
- Accessible Self-parking
- Service animals are welcome
- Self-parking, accessible spaces
- Self-parking facility, van-accessible spaces
Guest Room Accessibility
- Transfer shower
- Bed frame height in mobility-accessible rooms can be adjusted upon request
- TV with close-captioning
- Vanities, accessible
- Flashing door knockers
- Deadbolt locks, lowered
- Viewports, lowered
- Toilet seat at wheelchair height
- Accessible route from public entrance to accessible guest rooms
- Accessible guest rooms with 32” wide doorways
- TTY/TTD available
- Bathtub seat
- Shower wand, adjustable
- Bathtub grab bars
- Door night guards, lowered
- Roll-in shower
- Doors with lever handles
- Hearing accessible rooms and/or kits